April 26, 2025

AndronETalksNews

AndronETalksNews

McDonald’s Partners With IBM To Automate Drive-Thrus As Labor Shortages Persist

The Daily Wire

By  Ben Zeisloft –  

 

As part of the deal, IBM will acquire McD Tech Labs, which was formerly known as Apprente before McDonald’s bought the tech company in 2019. McDonald’s didn’t disclose financial terms for either transaction.

The Apprente technology uses AI to understand drive-thru orders. This summer, McDonald’s tested the tech in a handful of Chicago restaurants. Kempczinski said that the test showed “substantial benefits” to customers and employees.

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