BBC News
By Bernd Debusmann Jr.
November 14, 2021
When you go to a pub or bar, if the staff are friendly and helpful it very much adds to your enjoyment of the experience.
By contrast, having to deal with a surly person serving up your pint or margarita it risks significantly reducing your happiness levels.
For people with a regular drinking establishment of choice, the person behind the bar can even become a friend and confidant. Or, as renowned Canadian economist, Harry Gordon Johnson once said: “The greatest accomplishment of a bartender lies in his ability to exactly suit his customer.”